For
some reason, probably related to a dislike for math, many people
consider the word research and everything the word
suggests as unpleasant. But research can be a valuable
term. It can lead to uncovering the answers to "impossible"
questions.
Two
basic questions the beginning researcher must learn to answer
are how and when to use research methods and
statistical procedures. Developing methods and procedures are 3
valuable tasks, but the focus for the majority of research
students should be on applications.
Although
both statisticians and researchers are fundamental in producing
research results, their specialties are different (keep in mind
that one person may serve in both capacities). Statisticians
generate statistical procedures or formulas called algorithms;
researchers use these algorithms to investigate research
questions and hypotheses. The results of this cooperative effort
are used to advance our understanding of the studied phenomenon.
Scientific
research may be defined as a systematic, controlled, empirical,
and critical investigation of hypothetical propositions about
the presumed relations among observed phenomena. This definition
contains the basic terms necessary in defining the method of
scientific research, and describes a procedure that has been
accepted for centuries.
However,
regardless of its origin, all research begins with a basic
question or proposition about a specific phenomenon. For
example:
Why do viewers select one television program over another? What
sections of the newspaper do people read most often? What types
of magazine covers attract the widest number of readers? Which
types of advertising are most effective in selling specific
types of products? Each of these questions could be answered to
some degree with a well-designed research study. The difficulty,
in many cases, is to determine which type of study, or which
method of collecting data, is most appropriate to answer the
specific question(s).
The
user of the method of tenacity follows the logic that something
is true because it has always been true. An example is the store
owner who says, "I don't advertise because my parents did not
believe in advertising." The basic idea is that nothing changes;
what was good, bad, or successful before will continue to be so
in the future.
In
the method of intuition, the a priori approach, one assumes that
something is true because it is "self-evident" or "stands to
reason." Researchers who conduct telephone research encounter
this method of knowing frequently. Many respondents assume
(intuition) that all research projects involve some form of
sales. This "fear," along with various consumer groups that wish
to ban all forms of telephone contacts for sales, research, or
solicitation, may be the downfall of telephone research in the
near future.
The
method of authority seeks to promote belief in something because
a trusted source, such as a relative, news correspondent, or
teacher, says it is true. The emphasis is on the source, not on
the methods the source may have used to gain the information.
The claim that "The world is going to end tomorrow because the
New York Times editorial said so" is based on the method of
authority.
The
scientific method approaches learning as a series of small
steps. That is, one study or one source provides only an
indication of what may or may not be true; the "truth" is
found only through a series of objective analyses. This means
that the scientific method is self-correcting in that changes in
thought or theory are appropriate when errors in previous
research are uncovered.
For
example, scientists changed their ideas about the planets
Saturn, Uranus, and Neptune when, on the basis of information
gathered by the Voyager spacecraft, they uncovered errors in
earlier observations. In communications, researchers discovered
that the early perceptions of the power of the media (the
"hypodermic needle" theory) were incorrect and, after numerous
research studies, concluded that behavior and ideas are changed
by a combination of communication sources and that people may
react to the same message in different ways.
The
scientific method may be inappropriate many areas of life, such
as evaluating works of art, choosing a religion, or forming
friendships, but the method has been valuable in producing
accurate and useful data in mass media research. The following
section provides a more detailed look at this method of knowing.
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