You want to sell your yacht and you know that you would be very fortunate to get as much as £50,000 for it. While you are considering placing the advertisement, a keen yachtsman approaches you and offers £65,000 in cash immediately for your boat. Do you:
Accept his offer without further ado?
Tell him to wait until the boat is advertised?
Haggle?
None of these
You are in dispute with a supplier over items he has charged you in his monthly account which, in your firm opinion, were delivered in a faculty condition. Do you:
Stall on payment of the total amount?
Stall only the amount in dispute?
Offer to compromise?
Get a loan?
Your office is due for a rent review and you expect the landlord demand an increase of 20 per cent. Do you:
Make a 'reasonable' offer of 10 per cent?
Demand a rent reduction?
Offer to go to arbitration?
Itemise all the defects that you want rectified?
You run a courier business and one of your vehicles breaks its big-end just before a busy weekend. A friend has a spare van and agrees to loan it to you until your own vehicle is back on the road. He asks you to sign a receipt that reads: 'One vehicle, £100, one week's rental'. Do you:
Sign as asked?
Insist on a properly drawn up legal contract?
Tell him a receipt is not necessary between friends?
Ask for more details?
You are in Tokyo negotiating for a long-term contract with a Japanese producer of conduits, and the negotiations have stalled for several days. It feels like you are going round in circles. Do you:
Wait for them to make the first move?
Make a small concession to shove the boat out?
Change the subject entirely?
Adjourn?
The buyer for a large chemical company responds to your price for naphtha by telling you: 'The competition is very strong and you'll have to do better than that.' Do you:
Offer to cut your price in exchange for the order?
Ask him by how much your price is above the others?
Ask to see the other offers?
Ask him what he likes about your proposal?
You want to buy a house that has an asking price of £92,000. Which openings offer would you consider making to the owner:
£90,000?
£92,000?
£82,000?
£94,000 with one hour to accept or reject
You have decided to replace your word processor with a more powerful model and have been quoted a list price of £15,000 by a supplier. What size of discount do you expect?
5%
None?
15%
20%
You are quoting for the installation of a heating system in a factory. Do you:
Give a detailed cost breakdown of every item in the quotation?
Give a rough breakdown of the costing?
Avoid giving a cost breakdown, only the total figure?
Ask for the total cost?
You want to sell your privately to finance a new car purchase. You think it is worth £2, 500. And you know of its (to you) minor defects. Do you advertise it?
