Pathways to Higher Education Project

 

Center for Advancement of Postgraduate

 Studies and Research in Engineering Sciences,

Faculty of Engineering - Cairo University

(CAPSCU)

Communication

Skills

Dr. Inas Mohamed Abou Youssef

 

 

Table of Contents

 

                Acknowledgement and Foreword

Chapter 1: Communication Concepts and Process

1.1 Introductory Note

1.2 Definitions of Communication

1.3 Communication Components

1.4 Factors in the Definition

1.5 Communication Model

1.6 Basic Elements of Communication Model

1.7 Forms of Communication

1.8 Communication Context

1.9 Culture and Communication

1.10 Conclusion

Chapter 2: Persuasion and Effective Communication

2.1 Introductory Note

2.2 Persuasion

2.3 Definition of Persuasion

2.4 Process of Persuasion

2.5 Definition of Attitude

2.6 Formation of Attitude

2.7 Functions of Attitudes

2.8 Measuring Attitudes

2.9 Persuasive Communication

Chapter 3: Communication Skills

3.1 Introductory Note

3.2 Transmission Skills

3.3 Understanding the Audience

3.4 Feedback

3.5 Reception Skills

References

 

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