Dr. Hoda Sayed Lotif
Personal
Nationality:
Egyptian
Address:
§
1994
Ph.D. in Business Administration,
§
1986
Master in Business Administration,
§ 1975
Bachelor in Commerce,
§
2004 - Present
Vice Dean, Faculty of Tourism and Hotels,
§
2004 Present
Vice Chairman, Board of
Community Service, Training& Free Studies
§
2002 - Present
Assistance Professor, Tourism
Studies Department, Faculty of
§
1995 - 2002
Staff member, Tourism Studies
Department, Faculty of Tourism and
§
1987-1988 In-flight supervisor
″Ifs″,
″Emirates″
The International Airlines of
§
1977-1986 Joined Saudi Arabian
Airlines as Cabin Crew, ended as Ifs-Supervisor
§
May 2001
Specialized Tourist Guides, Ministry of Tourism,
§
May 2000
Professional Presentation Program, British
§
October 1998
Ms-Dos & Windows 95,
§
September 1997
§
March 1991
Marketing for tourism,
Marketing and
§
January 1991
New Tourist Guides, Ministry
of
§
November 1989
Initial Specialized Tourist
Guides ″English″,
§
January 1988
Command, Directing and Leadership,
§
November 1987
Effective management,
communication Skills and Customer Satisfaction,
§
February 1987
Initial In-flight Service
and Safety,
§
January 1985
In-flight Crew Base Trainer ″On Job Training″, Saudi Arabian Airlines, Jeddah.
§
February 1983
Decision Making, Problem
Solving and Performance Development,
§
November 1982
Employee Motivation and Sales Promotion, Saudi Arabian Airlines, Jeddah.
§
March 1981
Initial In-flight First
Class Purser
″Developing Staff team″, Saudi
§
April 1977
In-flight Service, Safety and First Aid, Saudi Arabian Airlines, Jeddah.
Academic Activity
1 Teaching
(Governmental University)
§
2003
2004: Lecturer on Protocol and Customers Service, Faculty of
Tourism and Hotels,
§
2002
Present: Lecturer on Tourism Approach, Faculty of Arts,
§
2002
Present: Lecturer on Tourism Approach, Open Education program,
§
1994
1996: Lecturer on Public Relations and Tourism, Faculty of Mass Media,
(Non-
governmental University & Institute)
§
2004:
Lecturer on Modern Trends and Means of Predicting Tourist Demand, Faculty of
Administration & Technology, Arab Academy for Sciences, Technology and Marine
Transport, Cairo Branch .
§
2003:
Lecturer on Cure Tourism and on Feasibility Studies of Hotel Projects, Faculty
of Administration & Technology,
§
2002:
Lecturer on Leadership and Organization Behavior, Faculty of Administration &
Technology, Arab Academy for Sciences, Technology and Marine Transport, Cairo
Branch.
§
1996
Present: External Examiner for Graduation Projects, Specific Studies
Institute
§
1996
2001: External Examiner for Graduation Projects, Egyptian Higher Institute
for Tourism & hotels.
§
1995
1996: Lecturer on the Principles of Business Administration and on Tourism
and Hotel Organizations, Sinai Tourism & hotels Institute.
§
1994-
Present: Lecturer on Tourism Approach and on the Principles of Business
Administration, Egyptian Higher Institute for Tourism & hotels.
§
1994-1998:
Lecturer on Tourism Theory, on Public Relations, on Tourism and Hotel
Organizations, on Organizing and Administration, and on National Regional
Tourism Policy, Egyptian Higher Institute for Tourism & hotels.
2- Conferences and
Forums
§
May 2004
Visitor professor,
§
April 2004
Participating With a
research in the Conference of ″Capitals and Larg Cities in
§
December
2004
Attendance the Conference of
″Academic Researches″ Cairo University.
§
March 2003
Attendance the
Conference of
″
Tourism Integration Among the Governorates of Fayoum, Minia and
§
September
2003
Participating With a research in the Library of Alexandria Conference.
§
August
2001
Visitor
Professor,
§
November
1998
Attendance the Conference of
″University Education Improvement
″,
§
October
1997
Attendance the Conference of
″Scientific and Culture Relations
″,
§
April 1996
Attendance the
Conference of
″Post Graduate Studies and
§
March 1996 Attendance the
Conference of
″Women and Scientific Research″
3-Published Researches :
§
Assessing the Effectiveness of Cards
Describing Exhibits With application on the Egyptian Museum . Conference of
Capitals and Large Cities in
§
″The Pole of Tour Guides in the Light of Current Cultural Trends″.
The Library of
§
Human
Resources Management in the Official Tourism Organization, Egyptian Journal
of Contemporary Psychology and Human Science, Vol.13, Scientific Bulletin Dep.
Of Psych, El
§
Tourist
Satisfaction About the Domestic Flight Services (A Case Study of Egypt-Air
Schedule Movement, Egyptian Journal of Tourism Studies, Vol.1, No.1, 2002.
§
A Study of
the Under Graduate Students Actual Tourism Awareness, Finance and Commerce
Journal, Annex Vol. 370, February 2000.
§
Evaluating
Air-Transport Sector Performance in
§
The
Opinions of the Egyptian Tourism Companies Managers Towards Public
Relations Functions, The Egyptian Journal for Commercial Studies, Vol. 23,
No. 2,
§
Activate
the Job Satisfaction Role for the Employees in the Tourism Sector
(Applied Study on the Tourism Ministry and The Egyptian Tourist
authority), The Egyptian Journal for Commercial Studies, Vol. 22, No. 2,
§
Identifying Service Quality Performance in the Egyptian Tourist Companies,
Finance and Commerce Journal, Annex Vol. 333, January 1997.
4-Books ( Arabic )
§
Tourism: Approach and Vision,
§
Public Relations,
§
Scientific Management Radices,
§
Tourism Organizations,
§
Tourism : Theory and Application
.